At Morgan McKinley, our clear goal is to provide our contractors with the best contracting experience in the Irish market. Quite simply, this means that from the moment someone accepts an offer of a contract position, right through to when they start contracting with our client and for the duration of their assignment, they will receive a best-in-class service.
The role of a Contractor Experience Specialist is to act as a dedicated point of contact for our contractors across Ireland, UK and Canada for the duration of their assignments with Morgan McKinley. The Contractor Experience team ensures contractors receive a seamless, efficient and comprehensive-boarding service so before our contractors start their assignments they know what to expect and they feel optimally prepared for starting the role. Throughout a contractor's assignment the Contractor Experience team would be responsible for managing and coordinating the administration for all temporary assignments including updating contracts, dealing with timesheet/leave queries and much more.
ROLES / RESPONSIBILITIES:
Managing the relationship between Morgan McKinley and our contractors while providing a best in class experience for these workers.
Responsible for all aspects of the contractor journey including but not limited to:
SKILLS / EXPERIENCE:
We are looking for a professional, detail oriented person who is comfortable dealing with people on the phone and by email. The ideal person will have customer service experience and strong organisational skills, who is self-motivated with strong attention to detail. We are looking for someone who is self-motivated and who is comfortable suggesting process improvements where appropriate.
In return, you will be offered a genuine opportunity to build a successful and rewarding career, be part of a great team and will have fun along the way.