Talent Acquisition Manager

Responsibilities

Operational Excellence

• Act as senior point of contact for our Client
• Manage a dedicated team to deliver Client recruitment needs
• Lead by example in exceeding personal and or team targets
• Act as an SME for all talent acquisition queries and be the point of contact for your stakeholders
• Ensure absolute accountability to the achievement of monthly, quarterly and annual Targets
• Ensure that all recruitment activity is driven through client ATS
• Develop and execute an ongoing 'Go to market' plan to communicate with relevant communities
• Support achievement of team targets and metrics by setting clear and attainable goals and actions for team members at all levels of performance
• Be rigorous in the delivery and conduct of monthly Performance Reviews, and follow-up appropriately to ensure team members have the support and tools needed to achieve high levels of performance
• Know your client / commercials forecasting service metrics
• Prepare & present client / project Service Reviews quarterly

Leadership

• Establish and agree individual activities with team members and ensure consistent follow up with accountability for delivery
• Coach and mentor team members to build a platform for success
• Ensure a strong message of TA ownership for identifying and attracting talent into your client/project. Ensure your team is optimized to meet headcount numbers and ensure future pipelining of relevant people
• Inspire, motivate and develop team members to drive performance
• Plan, coordinate and prioritize workload between the team members to ensure sales targets are met and workload is appropriately distributed
• Set clear objectives for the team that fit in line with the Company's vision and strategy through regular and effective team and one-to-one meetings
• Ensure initiatives are explained to team members and are delivered in a positive manner to ensure support from everyone
• Prepare timely and relevant performance statistics and MI (Management Information)

Service Excellence

• Ensure that team members deliver a service that meets and exceeds the expectations of our clients and candidates
• Actively seek and act upon feedback from our customer
• Build and foster relationships with senior business leaders as a trusted advisor to drive talent strategy and meet global hiring requirements.
• Participate in strategic PR activities including the development of relationships and networks with professional trade associations, colleges and business organizations
• Ensure you provide the best service, always communicating, actioning candidate requests and queries with regular follow-up - always going beyond
• Actively champion initiatives which enhance client reputation

Requirements

• 2- 5+ years Experience in working in Recruitment - at least 2 in senior capacity
• Previous experience leading a recruitment function - at least 12 months
• Managing a team
• Strong communication both internally and externally
• Stakeholder management
• Collaborative approach