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UX Researcher

Jane Hassett

Job Summary

  • Cork
  • Permanent
  • Ref ID: 0507MMKCork
  • Feb 05, 2019
  • Competitive

Exciting UX Research opportunity in Cork

What we're looking for:

  • An experienced user researcher with a demonstrated ability at working successfully within design-driven product cultures. You have a modern approach to user research methodology and understand the challenges and opportunities of working within an Agile environment.
  • good is an understanding/ previous experience of UX design is essential.

What you get to do everyday:

  • Conduct independent research, analyse user behaviour and provide deep insights into the goals and preferences that drive adoption of our Morgan McKinley online platform
  • Observe and document how customers interact with our products to enrich their support cultures and use these findings to affect product development at all levels of the business
  • Establish a Research process that maximises feedback we receive from our planned rollout pilots.
  • Proactively turn open questions and curiosities into formal research plans using appropriate methods to gain meaningful insights
  • Identify opportunities for improving the product experience through user interviews and customer focus groups during the discovery phase
  • Facilitate formative and summative user testing during key points in development and clearly articulate these findings to inspire design
  • Share research results across the organisation to generate engagement

What you bring to the role:

  • University degree and 3+ years experience in applied product research for a commercial B2B, B2C, SaaS or Mobile product
  • A portfolio of your previous work demonstrating how your research influenced product design and examples of qualitative and quantitative methods used to affect outcomes
  • Proven experience designing studies that address user behaviour and attitudes, fuel ideation and formulate better understandings of user pain points
  • Human-centric approach to analysis
  • An understanding of quantitative & behavioural analysis.
  • Can communicate results and illustrate suggestions in compelling and creative ways
  • An understanding of Agile product development practices
  • Knowledge of traffic and usage patterns and the ability to visualize data to explain how different types of customers use our products
  • Strong communication skills both written and verbal and ability to influence direction across all disciplines within the organisation
  • Working with remote team members is essential that the successful person is enthusiastic and a great team player
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Jane Hassett